Terms and Conditions - Office Clearance Mortlake

Welcome to our Office Clearance services in Mortlake. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies and your obligations.

Scope of Services

Our office clearance services encompass the removal of office furniture, equipment, and other items as specified in the service agreement. We offer comprehensive clearance solutions, including:

• Furniture Removal: Chairs, desks, filing cabinets, and other office furniture.
• Equipment Clearance: Computers, printers, and other electronic devices.
• Waste Management: Proper disposal and recycling of unwanted items.
• Site Cleanup: Ensuring the cleared area is clean and free from debris.

Booking and Scheduling

To schedule our office clearance services, clients must provide detailed information about the items to be cleared and the desired dates for service. We strive to accommodate your schedule; however, availability is subject to confirmation. All bookings are confirmed upon receipt of a signed agreement and initial payment.

Rescheduling Appointments

If you need to reschedule, please notify us at least 48 hours in advance. Failure to do so may result in additional charges.

Payment Terms

Our payment terms are designed to be transparent and fair. The following outlines our payment policies:

• Deposit: A non-refundable deposit is required at the time of booking to secure your appointment.
• Final Payment: The remaining balance is due upon completion of the clearance service.
• Accepted Methods: We accept payments via bank transfer, credit card, or cash.

All payments must be made in full as per the agreed terms to avoid any service interruptions.

Cancellation Policy

We understand that plans can change. If you need to cancel our services, please notify us at least 72 hours before the scheduled date. Cancellations made within this timeframe may be subject to a cancellation fee equivalent to 20% of the total service cost.

Refunds

Refunds for cancellations are processed on a case-by-case basis, taking into account the timing and circumstances of the cancellation.

Client Responsibilities

Clients are expected to:

• Provide accurate information about the items to be cleared.
• Ensure that the clearance area is accessible on the scheduled date.
• Secure any sensitive or confidential information before clearance.
• Obtain necessary permissions if clearance involves restricted areas.

Failure to meet these responsibilities may result in delays or additional charges.

Our Responsibilities

We commit to:

• Arrive punctually at the scheduled time.
• Handle all items with care and respect.
• Adhere to all relevant safety and environmental regulations.
• Provide professional and courteous service throughout the clearance process.

Environmental Commitment

We are dedicated to minimizing our environmental impact by prioritizing recycling and responsible disposal of items whenever possible.

Liability

While we take every precaution to prevent damage during the clearance process, we cannot be held liable for:

• Pre-existing damage to items or property.
• Loss or damage of items not disclosed prior to service.
• Unforeseen issues arising from inaccessible areas or hazardous materials.

Clients are encouraged to inform us of any fragile or valuable items in advance to ensure appropriate handling.

Data Protection

We take data protection seriously. Any sensitive information encountered during the clearance process will be handled with the utmost confidentiality. We comply with all relevant data protection laws and regulations to ensure that your information remains secure.

Confidentiality Assurance

Our team members are trained to respect and maintain the confidentiality of any proprietary or personal information encountered during the clearance.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes in writing. Continued use of our services after such modifications constitutes acceptance of the new terms.

Notification of Changes

Clients will receive notifications via email or postal mail regarding any updates to our Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided, without regard to its conflict of law principles. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in this jurisdiction.

Dispute Resolution

In the event of a dispute, we encourage clients to contact us directly to seek an amicable resolution before pursuing legal action.

Acceptance of Terms

By utilizing our office clearance services in Mortlake, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Effective Date

These Terms and Conditions are effective as of the date of agreement and remain in effect until modified or terminated in accordance with the provisions outlined above.